Live your best life possible by helping others live theirs. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified
Great Place To Work®!
We don’t like to brag, so we’ll let our nurses do it for us!
"Good place to work where the focus is on home care. More freedom than hospital settings with less politics. Maintaining excellent relationships with clients and caregivers is a must. This place really enhances one's customer service skills." Read more here.
ComForCare is currently seeking a Agency Supervisor/Director of Nursing Services. The DON is responsible for the clinical oversight and compliance with the states of NC/SC and Accrediting agencies. This oversight will include care management as required by regulation or contract and personnel management associated with the clinical delivery.
The DON is also responsible for the orientation and ongoing evaluation of caregivers. Critical to this role is the assurance of clinical skills and competency of caregivers. (Clinical disciplines including but not limited to skilled nurses, aides, and therapist).
Essential Duties and Responsibilities:
- Functions as a Clinical partner with respective ComForCare business owner
- Participates in client engagement through care planning and excellent customer service
- Provides clinical oversight and case management as required by regulations or business line
- Provides and ensures client care coordination and transition management activities across the continuum
- Facilitates the orientation process, competency and skills validation process for caregivers
- Ensures that competency and skill set of scheduled caregiver match the client requirements regardless of setting
- Provides supervisory oversight for a specific client, caregiver or field staff population as directed by regulations
- Collaborates with the office team to perform documentation review
- Provides education to team members, patients, family members of patients, caregivers, field staff, and referral sources
- Manages caregivers and field staff while on assignment (clinical functions); assesses and investigates caregiver and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate.
- Participates in clinical quality initiative activities
- Accountable to all federal, state, local contracts and programs
- In accordance with state regulations and acts as the Administrator
- Performing comprehensive assessments of client status, including physical, psychosocial, and environmental parameters.
- Developing an individualized plan of care for each client that incorporates analysis of data and current scientific findings.
- Providing interventions with a focus on achieving realistic client outcomes.
- Reporting changes to update the plan of care to reflect progress towards goals and outcomes.
- Administering medications as needed.
- Maintaining client records showing systematic assessments, planning interventions, and evaluations.
- Initiating referrals as needed to other health team members.
Minimum Requirements:
- Active Registered Nurse (RN) license required
- Minimum one year experience as a Registered Nurse in NC/SC
- Must meet all federal, state, local contract and program requirements, in addition to internal certifications and training, as required
- Excellent written and verbal communication skills
- 2 years Supervisory or Management experience
- Experience in quality management preferred
- Proficiency with computers
Your safety is our top priority. We provide COVID-19 training and personal protective equipment (PPE) to all employees.
Live your best life possible while helping others live theirs.
Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.
At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:
- Treated with respect and dignity.
- Provided exceptional training on a regular and ongoing basis.
- Are never alone in the field - support is always available.
- Thoughtfully matched with clients that they are compatible with.
Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer: Disability/Veteran.