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Marketing & Operations Coordinator Guelph

Marketing & Operations Coordinator

Part Time • Guelph
Benefits:
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
We are looking for an energetic and proactive Sales and Operations Coordinator to join our dynamic team. This key role ensures smooth day-to-day operations and supports the growth of our home care company by delivering consistent, high-quality service to clients and caregivers alike. As a confident self-starter, you’ll be responsible for managing schedules, overseeing client care, supporting marketing initiatives, assisting in recruitment efforts, and ensuring accurate documentation during team meetings, all while maintaining a commitment to confidentiality and operational excellence.

Key Responsibilities:

Operations and Client Care

  • Own the Schedule: Ensure that clients receive consistent and excellent care by managing, maintaining, and adjusting caregiver schedules to meet client needs.
  • Service Excellence: Respond to schedule adjustments and client requests promptly, ensuring continuity of care.
  • Identify Improvements: Continuously evaluate processes to improve efficiency and quality of service.
  • Invoicing: Prepare and send accurate invoices to clients in a timely manner.
  • On-Call Duties: Provide after-hours support for scheduling and operational emergencies as assigned.
Marketing and Outreach

  • Marketing Initiatives: Support marketing initiatives to promote business growth.
  • Event Participation: Attend community and networking events, representing the company professionally and enthusiastically.
  • Material Preparation: Create and organize marketing materials and coordinate with vendors for promotional items.
Administrative Support

  • Meeting Documentation: Take accurate, comprehensive notes during team meetings and ensure follow-ups are completed as required.
  • Confidentiality: Handle sensitive client, caregiver, and business information with utmost confidentiality and professionalism.
  • Expense and Supplies Tracking: Monitor and manage expenses, office supplies, and inventory levels.
  • Data Management: Track key performance indicators (KPIs) and prepare reports to support business decision-making.
Team Support

  • Recruitment Assistance: Assist in caregiver recruitment activities, including screening applicants and coordinating interviews.
  • Caregiver Engagement: Collaborate with the team to ensure caregivers feel supported and valued.
Communication

  • Client and Caregiver Communication: Act as a point of contact for phone inquiries, resolving issues, and providing solutions confidently.
  • Internal Coordination: Work closely with office staff to align scheduling, marketing, and operational goals.
Qualifications:

  • Experience: Minimum 2 years of experience in operations, scheduling, or a related role. Experience in healthcare or home care is an asset.
  • Skills:
    • Strong organizational skills with the ability to multitask and prioritize effectively.
    • Excellent written and verbal communication skills.
    • Ability to learn new technology quickly
    • Experience with G-suite products is required. 
  • Traits:
    • Self-starter with a proactive approach to problem-solving.
    • Energetic and confident in taking initiative.
    • Detail-oriented and able to manage sensitive information discreetly.
  • Availability: Flexibility to perform on-call duties as assigned.
Why Join Our Team?

  • Work with a compassionate and dedicated team committed to providing excellent care to our community.
  • Opportunities for personal and professional growth within a supportive environment.
  • Be part of a growing business that values innovation and collaboration.
How to Apply:

If you’re a confident, proactive individual with a passion for organization, efficiency, and care excellence, we’d love to hear from you!
Compensation: $22.00 - $24.00 per hour




By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.

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Core Values

ComForCare has five core values that drive everything we do.

CARE LIKE A FAMILY
SERVE PASSIONATELY
DIGNITY MATTERS
BE PRESENT AND ENGAGED
HAVE FUN