Home Care Scheduling Manager
ComForCare Home Care – Raleigh, NC
ComForCare Home Care in Raleigh is seeking a full time Home Care Scheduling Manager to join our team! As a leading non-medical, in-home care provider serving seniors, we are committed to delivering high-quality care. Celebrating 20 years of compassionate service in the Triangle area, we have been recognized with multiple awards, including News & Observer "Raleigh’s Best", Wake Weekly "Best of the Best", and an A+ accreditation from the Better Business Bureau.
Position Overview:
The Home Care Scheduling Manager is responsible for coordinating and maintaining caregiver-client schedules, ensuring proper shift coverage, and providing exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
· Schedule Management: Develop and maintain caregiver schedules, ensuring all shifts are covered efficiently.
· Client & Caregiver Support: Communicate schedule updates, address concerns, and resolve conflicts professionally.
· Recruitment & Onboarding: Conduct orientation, conduct bi-annual in-services, background checks, drug screening, compliance documentation, training and personnel management.
· Administrative Duties: Maintain accurate records in scheduling software, assist with payroll verification, keep employee records up to date and support office operations.
· On-Call Responsibilities: Participate in rotating after-hours and weekend coverage to ensure seamless care.
Who We’re Looking For:
· Experience: Minimum 1-2 years in home care, healthcare staffing, or scheduling.
· Skills: Strong organizational, problem-solving, and communication abilities.
· Technology: Proficient computer skills and experience with scheduling software.
· Personal Attributes: Empathetic, adaptable, team player, reliable, consistent and able to multitask effectively.
Why Join ComForCare?
· Be part of an award-winning, community-trusted home care provider.
· Work in a supportive team environment that values professional growth.
· Enjoy a full-time, in-person role in our Raleigh (North Hills) office.
We value our employees and offer a supportive environment where you can thrive while making a difference in others’ lives.
ComForCare Home Care Core Values:
- Care Like Family
- Serve Passionately
- Dignity Matters
- Be Present and Engaged
- Have Fun
"Live Your Best Life Possible"
If you're passionate about making a difference in the lives of seniors and have the qualifications we’re looking for, apply today!