Part-Time Home Care Scheduling Coordinator
ComForCare Home Care – Raleigh, NC
ComForCare Home Care in Raleigh is seeking a part-time Home Care Scheduling Coordinator to join our team! As a leading non-medical, in-home care provider serving seniors, we are committed to delivering high-quality care. Celebrating 20 years of compassionate service in the Triangle area, we have been recognized with multiple awards, including News & Observer "Raleigh’s Best", Wake Weekly "Best of the Best", and an A+ accreditation from the Better Business Bureau.
Position Overview:
The Home Care Scheduling Coordinator is responsible for coordinating and maintaining caregiver-client schedules, ensuring proper shift coverage, and providing exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
· Schedule Management: Develop and maintain caregiver schedules, ensuring all shifts are covered efficiently.
· Client & Caregiver Support: Communicate schedule updates, address concerns, and resolve conflicts professionally.
· Recruitment & Onboarding: Conduct orientation, conduct bi-annual in-services, background checks, drug screening, compliance documentation, training and personnel management.
· Administrative Duties: Maintain accurate records in scheduling software, assist with payroll verification, keep employee records up to date and support office operations.
· On-Call Responsibilities: Participate in rotating after-hours and weekend coverage to ensure seamless care.
Who We’re Looking For:
· Experience: Minimum 1-2 years in home care, healthcare staffing, or scheduling.
· Skills: Strong organizational, problem-solving, and communication abilities.
· Technology: Proficient computer skills and experience with scheduling software.
· Personal Attributes: Empathetic, adaptable, team player, reliable, consistent and able to multitask effectively.
Why Join ComForCare?
· Be part of an award-winning, community-trusted home care provider.
· Work in a supportive team environment that values professional growth.
· Enjoy a part-time, in-person role in our Raleigh (North Hills) office.
We value our employees and offer a supportive environment where you can thrive while making a difference in others’ lives.
ComForCare Home Care Core Values:
- Care Like Family
- Serve Passionately
- Dignity Matters
- Be Present and Engaged
- Have Fun
"Live Your Best Life Possible"
Live your best life possible while helping others live theirs.
Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.
At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:
- Treated with respect and dignity.
- Provided exceptional training on a regular and ongoing basis.
- Are never alone in the field - support is always available.
- Thoughtfully matched with clients that they are compatible with.
Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.