We are currently seeking a Caregiver Supervisor & Compliance Coordinator for our office in Orinda
Location : 40% office / 60% field with availability to work 35-40 hrs per week
Benefits:
- Competitive salary
- Flexible schedule
- 401(k) with Employer matching contributions
- Training & development
- Sick Leave
- Company parties
- Wellness benefits
- Exclusive discounts
POSITION SUMMARY
The Caregiver Supervisor & Compliance Coordinator serves as a vital bridge between the office and the field, ensuring high-quality, personalized care while supporting caregivers and clients throughout the care journey. This dynamic role is split between approximately 40% office-based responsibilities and 60% fieldwork, including direct client support and caregiver engagement.
In the office, the role involves caregiver onboarding and training, compliance recordkeeping, documentation audits, and operational support. In the field, the role includes client intakes and assessments, quality assurance visits, caregiver mentorship, and occasional direct caregiving—particularly when launching new client services or providing urgent backup support.
This position requires a compassionate, organized, and adaptable individual who thrives in both structured and hands-on environments. The ideal candidate is a natural relationship builder, detail-oriented, and committed to maintaining the agency’s reputation for excellence.
Key Responsibilities
Client & Field Support (60%)
- Conduct in-home client assessments & wellness visits
- Perform face-to-face caregiver introductions to clients and families during service initiation
- Provide on-site caregiver support, training, and quality assurance visits
- Step in to provide direct care on a short-term or emergency basis when needed
- Ensure care plans reflect the physical, emotional, and social needs of each client
- Promote independence and dignity by developing creative, safe solutions for care delivery
Office & Compliance Duties (40%)
- Support the hiring and onboarding of caregivers, including interviews and training
- Maintain up-to-date compliance records for caregivers and clients in accordance with agency and state regulations
- Create, maintain, and update individualized care plans
- Collaborate with office staff to ensure service continuity and client satisfaction
- Communicate regularly with families, caregivers, and referral sources to ensure care quality and responsiveness
- Assist with documentation audits, care planning updates, and operational procedures
Qualifications
Required:
- Minimum 3 year of experience in care management or supervisory role in home care, home health, or hospice
- At least 4 years of hands-on caregiving experience (e.g., CNA, HHA, or similar)
- Completion of a state-accredited Home Health Aide/Nurse Aide training program or 1 year of training in a nursing/medical assistant program
- Assist with daily activities to help clients stay independent and in their own homes
- Strong interpersonal and communication skills with the ability to build lasting relationships
- Experience with any software scheduling tools, proficiency in Microsoft Office - Word, Excel etc
- Ability to work independently in the field while also collaborating effectively with the office team
- Physical ability to assist with client mobility and provide direct care when needed
- Proficiency in written documentation and verbal instructions
- Follow all HIPAA guidelines to ensure client confidentiality
- Valid driver’s license, reliable transportation, and current auto insurance
- Willingness to support after-hours needs as required
Preferred:
- Active CNA, HHA, HCA certification
- CPR/First Aid certified
- Knowledge of state compliance and home care documentation standards
- Experience conducting client intakes, assessments, or QA visits
A Great Opportunity
A steadily increasing senior population and a growing preference for “aging in place” make it very likely that home care will continue to increase in demand for years to come. Hired individual will receive training through a ComForCare franchised business and have the opportunity to learn skills that will always be relevant and necessary, unlike many current professions that are continuously changing. By getting into this exciting and wonderful profession at this time, hired individual can be secure in the knowledge that their career opportunities are limitless.
Living your best life possible while helping others live theirs.
Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.
At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:
- Treated with respect and dignity.
- Provided exceptional training on a regular and ongoing basis.
- Are never alone in the field - support is always available.
- Thoughtfully matched with clients that they are compatible with.
Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.
Live your best life possible while helping others live theirs.
Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.
At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:
- Treated with respect and dignity.
- Provided exceptional training on a regular and ongoing basis.
- Are never alone in the field - support is always available.
- Thoughtfully matched with clients that they are compatible with.
Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.